By doing so, you allow your customers to chat with your customer support agents just like they talk to their friends and family. Any messages sent beyond the 24-hour window will be charged a marginal fee.Ĭan your customers connect with your business with just a few taps on their phones? If your answer is “no” then you can change that by including WhatsApp Business API in your communication channels. When customers message your business, you can use WhatsApp Business API to respond to them for free within 24 hours. With WhatsApp Business API you can connect with people who start a conversation with your business or who opt-in to receive notifications and information from you via WhatsApp. The WhatsApp Business API is made available through WhatsApp Business Solutions Providers like Interakt.

WhatsApp went on to develop a solution for businesses that needed advanced tools for communication called the WhatsApp Business API. Today, more than 5 million businesses use the WhatsApp Business App. In 2018, WhatsApp introduced the WhatsApp Business App to help small businesses streamline their business communication. We do not store this information, nor do we forward this to other third parties.Best Way to Add WhatsApp Business Chat Button to Your WebsiteĪll over the world, people and businesses use WhatsApp to connect. Any information that is shared on WhatsApp Direct (phone numbers, messages, etc.), is sent directly to WhatsApp using their APIs. As such, we built this app keeping the user’s privacy in mind. Note: The entered phone number should already be registered on WhatsApp, otherwise the message won't be received.ĭisclosure: WhatsApp Direct is a home-brewed web app created at 7labs for the benefit of all our readers. You will be redirected to the WhatsApp chat for that number, even though the contact is not saved on your device. Just select the appropriate country code, enter the receiver's phone number and the text message that you want to send, then click on the Send button. WhatsApp Direct allows you to send WhatsApp messages directly to the phone number, without saving it to your contacts. It is rather inconvenient to add someone to your contacts, only to send them a single WhatsApp text.

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